The new digital platform Dine at Home has launched a free online website connecting local restaurants, cafes offering takeaway and delivery orders to their customers without the use of third party delivery services.
The platform aims to support the struggling hospitality industry by supporting local restaurants without subjecting them to exorbitant commissions charged by major delivery services, according to its founders. Amidst the wave of Australian hospitality businesses rapidly adapting their offerings in line with legislation, the platform supports local venues with takeaway and delivery orders, ready-made retail purchases and vouchers .
Dine at Home creators Sam McKnoulty and Eugene Went from Brisbane marketing agency Merge Digital have created a free, one-stop online shop enabling venues to promote their takeaway offering, and (in the coming weeks) allow customers to order and pay for pre-made meals, purchase vouchers and buy ready-to-cook grocery items from the socially distanced comfort of home. Unlike many platforms, Dine At Home is completely free for venues to be listed, and will become a more sustainable revenue stream for venues when compared to major delivery services in the market, who charge up to 35 per cent in commissions, say McKnoulty and Went.
“We saw how quickly hospitality businesses needed to adapt to this new environment, and knew that the information regarding their menus, ordering mechanisms, and delivery systems needed to be put in one tidy place and promoted to help these restaurants generate sales,” says McKnoulty.
Participating venues in Brisbane include Montrachet, Spicers Balfour Kitchen, Za Za Ta, and e’cco bistro, while other big names in Sydney and Melbourne are also jumping on board (with Perth and Adelaide also in the works). Dine At Home collates Australia’s newly available takeaway and retail options in one spot, helping diners to access healthy and delicious food, and make it easier for restaurants to reopen their doors in a few months time.